Based on articles 15, 16 and other applicable articles of the Federal Law for the Protection of Personal Data in Possession of Individuals (the "Law") and its regulations, we hereby inform you that La Ceiba DCM, S.A. de C.V.(hereinafter La Ceiba DCM,) with address at Carretera Federal Chetumal-Puerto Juárez km 298, Playa del Carmen, Solidaridad, Quintana Roo, C.P. 77710, which is intended to hear and receive notifications, is responsible for the use and protection of personal data, and in this regard informs you as follows:
I. PRIMARY PURPOSES
The personal data that we will collect will be used for the following purposes, which are necessary to carry out and maintain the legal relationship between the responsible party and the holder: to evaluate the holder as a supplier, identification and creation of a file, preparation of documents; contracts, agreements, invoices, receipts and documentation relating to the legal relationship, compliance with the terms and conditions that have been contracted.
II. SECONDARY PURPOSES
In addition, we will use your personal information for the following purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better service:
For marketing, advertising or commercial prospecting purposes.
In case you do not want your personal data to be processed for these additional purposes, you can express your refusal by (i) a free writing addressed to our compliance area, or (ii) by a free writing signed by your owner or authorized representative sent by email to the following address cumplimiento@laceibaciudadmayakoba.com.
The refusal to use your personal data for these ancillary purposes shall not be a reason for us to deny the legal relationship between the parties.
III. PERSONAL DATA SUBJECT TO PROCESSING
To carry out the purposes described in this privacy notice, we will use the following personal data:
- Identification dataName, place and date of birth, nationality, Federal Taxpayers Registry (RFC), Unique Population Registry Code (CURP), valid identification number.
- Contact information: address, landline and/or cell phone, e-mail.
- Financial databank account data, exclusively for payment purposes.
Similarly, at the time of entering our facilities your image will be videotaped, the above for the purpose of protection, security and crime prevention, which will have a storage duration of 60 days, once the above period has elapsed, your images will be deleted from our servers/cloud. Note: to carry out the purposes of this privacy notice, it is not necessary to obtain sensitive personal data.
IV. DATA TRANSFERS
Your personal data may be transferred and processed inside and outside the country with persons or entities other than La Ceiba DCM, for the following purposes:
- For the creation, updating, and maintenance of an identification file and compliance with federal and local laws. compliance with federal and local laws.
- In order to make the corresponding payments for your services.
Recipient of Personal Data: CDMK Servicios, S.A. de C.V., Operadora Lakahn, S.A de C.V., MKB Real Estate, S.A. de C.V., Sancus CMK Negocios, S. de R.L. DE C.V., its affiliates and subsidiaries or with banking institutions We undertake not to transfer your personal data to third parties without your consent, except for the exceptions set forth in article 37 of the Law, as well as to make the transfer under the terms set forth in said legal ordinance.
V. MEANS OF OBTAINING PERSONAL DATA
For the purposes indicated in this privacy notice we may collect your personal data in different ways: directly at the offices and points of sale, via web page, other public sources allowed by law.
VI. ARCH RIGHTS AND/OR REVOCATION OF CONSENT
We inform you that at any time you have the right to Access, Rectification, Cancellation or Opposition on the processing of your personal data (ARCO rights). You may exercise your ARCO rights, as well as revoke the consent, if any, you have given us for the processing of your personal data. However, it is important to note that not in all cases we will be able to respond to your request or terminate the use immediately, since it is possible that due to a legal obligation we may need to continue processing your personal data. In order for you to exercise your ARCO rights and/or revoke your consent to the processing of your personal data, you may do so in writing signed by the owner or authorized representative and sent by e-mail to the following address: cumplimiento@laceibaciudadmayakoba.com. The request must contain and be accompanied by the following:
1. The holder's name, address, telephone number, email or other means of communicating the response to your request;
2. The documents proving the identity or, if applicable, the legal representation of the holder.
3. A clear and precise description of the personal data with respect to which you are seeking to exercise any of the aforementioned rights.
4. Any other element or document that facilitates the location of personal data;
5. In the case of requests for rectification of personal data, the holder must indicate, in addition to what is indicated in items 1, 2, 3 and 4, the modifications to be made.
Upon receipt, La Ceiba DCM, will have a period of 20 business days to respond to your request, however, this period may be extended for an equal period of time, which will be notified by the means that you have indicated for such purposes, indicating the reasons for such extension, in accordance with Article 32 of the Federal Law on Protection of Personal Data Held by Private Parties.
In the event that the information provided in the request is insufficient or erroneous to meet the request, or is not accompanied by the documents referred to, or does not clearly indicate the modifications to be made, the data controller may require the holder, once and within five days following receipt of the request, to provide the elements or documents necessary to process the request. The holder will have ten days to comply with the requirement, counted from the receipt of the request. If no response is provided within such term, the corresponding request will be deemed not to have been filed.
VII. LIMITATION ON THE USE OR DISCLOSURE OF PERSONAL DATA
In addition to the exercise of ARCO rights and the Revocation of Consent, it is possible to limit the use and disclosure of personal information through the following mechanisms:
Registration in the Public Registry to Avoid Advertising (REPEP), which is in charge of the Federal Consumer Protection Agency (PROFECO), or in the Public Registry of Users (REUS) of the National Commission for the Protection and Defense of Users of Financial Services (CONDUSEF).
Registration in the list of exclusion of La Ceiba DCM, so that your personal data will not be processed for marketing, advertising or commercial prospecting purposes by the responsible. For which you may request your registration to the compliance area.
VIII. LIMITATION ON THE USE OR DISCLOSURE OF PERSONAL DATA
We hereby inform you that at the following e-mail address e-mail address www.laceibaciudadmayakoba.com; use is made of cookies, web beacons or similar technologies by means of which personal data are obtained.
IX. CHANGES TO THE PRIVACY NOTICE
This privacy notice may be modified, changed or updated due to new legal requirements; our own needs for the services we offer; our privacy practices; changes in our business model, or for other reasons. We commit ourselves to keep you informed about the changes that this privacy notice may undergo, through its publication in our web page www.laceibaciudadmayakoba.com.
Last update: 01/06/2022.